Returns & Exchanges
We want you to be completely satisfied with your Carrier Company purchase; if your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange. All items must be returned in their original, unworn condition with all tags intact to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original labels and protective bags are included to prevent damage during transit.
- 3.Attach the Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your receipt; we will process your refund within 5-7 business days of receipt.