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Returns & Exchanges

We want you to be completely satisfied with your Carrier Company purchase; if your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange. All items must be returned in their original, unworn condition with all tags intact to qualify for a return.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all original labels and protective bags are included to prevent damage during transit.

  • 3.
    Attach the Shipping Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Take your package to the nearest authorized drop-off location and keep your receipt; we will process your refund within 5-7 business days of receipt.